Intermediate

Task: Robots and etiquette

Society is filled with social and etiquette rules. As we grow up, we learn them and follow them without even noticing. Etiquette can be different in various situations, cultures, communities and workplaces. 

Even though people learn these rules when growing up, they are later able to distinguish the rules themselves in new cultures. However, what should we do with robots? If robots become parts of our workplace, what should we teach them?

Please, look at the task below with your teacher and discuss it.

 

(Exercise credit belongs to English Current)

Doodling: why do we do it?

"Doodling" is drawing without thinking about it, on whatever is in front of us. Sometimes it's on the side of meeting notes, or on an envelope or napkin. It's a very common habit. So, why do we do it?

There are a few reasons we doodle:

  • to pass the time when we can't do anything else, like when we're on a train or waiting for a bus;
  • to keep ourselves awake during a boring presentation, lecture, etc.; and

  • to focus on something while meditating.

Studies show that people who doodle while listening to someone talk remember 30% more of what was said than people who don't doodle. Doodling actually helps keep us focused. Our brain stays occupied, so our attention doesn't wander.

Venture capital discrimination

Paul Graham, co-founder of Y Combinator—the tech accelerator that supports early-stage, growth-driven companies through education, mentorship and financing—has funded a number of successful start-ups including Dropbox, Airbnb and Reddit. Despite this, in 2013 he made a controversial comment about how he evaluates potential companies. He managed to both offend many foreign-born Silicon Valley entrepreneurs and reveal a prejudice common among venture capitalists.

“One quality that’s a really bad indication is a CEO with a strong foreign accent,” Graham told Inc. magazine. “I’m not sure why. It could be that there are a bunch of subtle things entrepreneurs have to communicate and [you] can’t [do that] if you have a strong accent. Or, it could be that anyone with half a brain would realize you’re going to be more successful if you speak idiomatic English, so they must just be clueless if they haven’t gotten rid of their strong accent.”

Health is a sustainability issue

Rare and neglected diseases remain a serious problem in our modern world, despite advances in science and technology. Big pharmaceutical companies don't fund research and development into treatments for these diseases because they aren't profitable. The drugs end up costing much more to make than they'll earn back, so they remain un- or underfunded.

Each rare disease affects relatively few people, so the market is too small to make a profit on treatments. Neglected diseases affect about 1 billion people, but most are in underdeveloped, tropical countries. So, although the market is big, treatments are a poor return on investment because the countries can't afford to pay for them.

Elon Musk vs Twitter

Elon Musk is a famous Twitter user. He wants to change Twitter rules on what is allowed to be posted. However, recently he surprised everyone by saying that he would buy this social media company. Musk has been offered loans of $25.5 billion from big American banks and he promised to pay the rest of the $21 billion out of his pocket.

The next day after Musk’s proposal, the board announced they will implement a "poison pill"—a measure that forbids anyone to buy more than 15% of the company’s shares. People fear that Twitter’s shareholders will pressure the board to accept Musk’s offer. Shareholders may want to do it because the share price that Musk has offered is much higher than the current one. On the other hand, this deal means that Twitter will become private, which may lead to unknown consequences for the company. 

Video conferencing problems

These days, video conferencing is part of the everyday lives of most business people. If you have ever worked online, you have probably encountered a myriad of problems. Sometimes, your connection cuts out; at other times, there is too much glare on your face.

Watch this short video and learn about some examples of the issues that occur during video calls. While watching, think about how the participants could avoid these issues.

Visuals: Ukraine and food supplies

Wars have many impacts not only on the countries involved but also on regions and even the whole world. In our globalized world, countries rely on each other for imports and exports. The global supply and demand chain has many steps in it. Disruptions in even one of these steps can lead to severe consequences, such as increased production and transportation costs and a lack of products. It can lead regions to economic crisis, food insecurity and famine. 

Please, look at these two graphs and discuss them with your teacher.

 

The war in Ukraine and the law

The Russian attack on Ukraine has created many challenges for international law. Article 2.4 of the UN Charter forbids the “use of force against the territorial integrity or political independence of any State”. In response to recent events, the international community states that Russia has violated this by attacking Ukraine. Vladimir Putin disagrees with that and has made several attempts to justify his actions.

When an ordinary person is accused of violating the law, they are taken to court, and their case is investigated. However, things are much more complex when countries' leaders are involved. There is a system called The International Court of Justice that works through disagreements between the countries. Unfortunately, it can only work when all sides of the conflict agree to participate in the process. 

Tatsuya Tanaka: Life in miniature

Tatsuya Tanaka creates miniature scenes with everyday objects and tiny figurines he has collected over the years. In 2011, he began posting an artwork a day on what he calls the "Miniature Calendar". That means that by 2021, he had created 3,650 miniature scenes.

It all started when his wife gave him a set of miniature plastic cows designed for train sets. Tanaka says, "When I was young, I didn't have enough toys, so I played around with everyday things." He believes that we all have the feeling that "broccoli and parsley might sometimes look like a forest, or the tree leaves floating on the surface of the water might sometimes look like little boats." So he set the cows up with mahjong tiles and numbered blocks and took photos of them.

Ways of developing workers' skills

It is not a secret that our world is constantly changing, business strategies are continually developing, and technologies are evolving. So how can your employees keep up with all new knowledge and skills? Here are the ways a few big businesses are doing that:

School for employees at DBS bank 

DBS Bank, a multinational company with headquarters in Singapore, ensures that all 26,000 employees are encouraged to keep learning, no matter their age or seniority. 

DBS launched the “Back to School” program. It is a week-long program full of classes that employees teach. The decision not to hire professional teachers was based on research. It showed that people want to learn from their colleagues.

In addition to “Back to School”, the company launched a program that gives the employees a chance to do a different job. For example, a project manager can become a salesperson for a period of time and develop a very different set of skills.

Personality types and business

Many companies use personality tests to determine the characters of their employees. They say that, if colleagues know each other’s personality type, they can work together more effectively.

One famous personality test is the Myers-Briggs Type Indicator (MBTI). It works like this. Firstly, you answer a series of questions; then, you are given four letters which indicate your personality type. You can be extroverted (E) or introverted, intuitive (I) or sensing (S), thinking (T) or feeling (F), and judging (J) or perceiving (P). How you answer the questions in the test determines the personality type you are assigned.

Stop-motion animations with wool

Andrea Love uses wool to "paint" pictures, make felt figures, and create animated films. She works as a freelancer in Washington state, from her basement studio. Clients often come to her for commercials and short documentary films. One of her projects was a 4½-minute documentary for the Northwest Straits Initiative. The organization is dedicated to preserving the waters and beaches of the northwest corner of the U.S. For the film, Love created water, waves, boats, birds, a seal and fully dressed human figures—all out of wool fibers and felt.

What is ethical in medicine?

Recently a 57-year-old man received a breakthrough operation. He was bedridden for several months and desperately needed a heart transplant. However, he had several health conditions which made him not suitable for the operation. In a last attempt to save the patient’s life, the Food and Drug Administration gave permission to attempt a genetically modified pig heart transplant for the first time in history. 

The operation was successful. Not only was the patient saved, but the medicine came closer to solving the problem of organ shortages. Unfortunately, the story is not as happy as it might seem.

Invisible disabilities at work

It is easy to see that someone in a wheelchair has a disability, and workplaces are becoming much better at making accommodations for them. But what about people whose disability doesn't show? Chronic illnesses like heart disease, lupus, or diabetes aren't visible to others. Neither are mental illnesses like depression or anxiety. Because of this, it's much more difficult for these workers to get the support they need.

Culture and business negotiations

Different people behave in different ways. However, cultures may have a big impact on how people behave. Here are some ideas to consider during international negotiations.

1. Purpose of negotiation: signing a deal or building relationships? 

In some businesses and cultures, the aim of negotiations is to sign a contract. Other businesses aim to build a strong relationship between the parties.

A survey from “The Global Negotiator” showed that 74 percent of Spanish businesspeople set signing a contract as the goal of negotiations, but only 33 percent of the Indian executives had a similar view. It means that for some companies you need to show that you can build a long-lasting relationship, not just sign a contract. 

2. Attitude towards time

How to be more productive

It’s difficult to be productive when you work at home. Sometimes, you are busy all day and don't make any progress on important work.

Some people tell themselves to “Try harder!” or blame themselves for not achieving enough. Other people work with a long to-do list and try to do many tasks at the same time. But these solutions aren’t helpful.

Instead, you should do this:

How to overcome fears

We face many fears in our lives. People are afraid of all sorts of things: from seeing spiders to talking to other people. In fact, psychologists say that social fears are the most common. According to experts, 77% of people are afraid of public speaking. So why are social fears so widespread?

The psychoanalyst Alfred Adler wrote that when we were children, we felt helpless because we depended so much on our parents. And this fear of helplessness and powerlessness might stay with us forever.

While we are growing up, we are creating an image of ourselves. We hear what people say about us and we analyze that. But in many cases, we judge ourselves in the process. We focus on the judgement more than what we learned. In other words, we tend to remember negative things about ourselves rather than the positive.

Quitting the rat race

According to CNN, young people across China are getting tired of the fierce competition for college and jobs, and the relentless rat race once they get hired. They are now embracing a new philosophy they've called "tang ping," or "lying flat," which emphasizes the pursuit of a simple life.

Talk of "lying flat" has spread rapidly throughout China as young people contend with intense competition for the most attractive jobs, especially in tech and other white-collar fields. The public has grown wary of what many see as a grueling work culture.

This type of phenomenon, though, is not limited to China. Across East Asia, young people say they have become exhausted by the prospect of working hard for seemingly little reward.

The Decade of Indigenous Languages

The United Nation declared a “Decade of Indigenous Languages”, beginning on January 1, 2022. There are currently over 7000 languages in the world, but roughly 40% of those languages are endangered, as adults no longer speak the language to their children. According to the U.N., one language is lost every two weeks. 

Languages become extinct due to colonization, urbanization and globalization. Colonists may purposely try to eradicate the language and culture of the indigenous people. When indigenous people leave their homelands to find work in cities, they need to speak the dominant language to survive. And young people need to use it to participate in today's global world.

Diversity and inclusion at work

How diverse is your workplace? And how inclusive is it? While many organizations may feel prepared to answer the first question, the second often causes a bit of confusion. Isn’t it just the same question rephrased?

Rita Mitjans, ADP’s chief diversity and social responsibility officer, explains.

Diversity is the “what”; inclusion is the “how”. Diversity focuses on the makeup of your workforce—demographics such as gender, race/ethnicity, age, etc.—and inclusion is a measure of culture that enables diversity to thrive. People sometimes use these terms interchangeably, but they are quite distinctly different.

So, why is it important to focus on both diversity and inclusion? Again, Rita Mitjans: